Re: NEED HELP WITH VIRUS (which removed my fax, sound, system restore...)

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[Welcome to SCforum.info - Security [CENTRAL] Forum]

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[paul]

HI i HAVE  a virus which has removed my fax, my sound, my ability to switch users, to  use the system restore to back to an earlier date etc
can any one help, the windows patch doesnt work

[Samker]

Hi Paul and Welcome to SCF Portal.

Don't worry we will help you, now please follow next instruction so we can do that son as possible:

1. Provide us all possible details related to yours problems / infection.

2. Run Kaspersky Online AntiVirus Scan: http://scforum.info/index.php/topic,734.0.html

3. Download & run HijackThis: http://scforum.info/index.php/topic,785.0.html

4. Provide us logs from HijackThis & AntiVirus Online Scan


We will wait your reply (with logs).

Regards,

SCF Team


P.S.

It's also good idea to first finish your registration to SCF Portal, because that will enable you access to some useful Portal features.