I have malware and it wont delete

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[Haubropourb]

I have malware and it wont delete      
MY pc is a dell with vista.      
I tried to restart in safe mode but I dont know what to do next. Do I have to pay to get this fixed?

[Samker]

Hi Haubropourb,

don't worry, SCF Team will help you to resolve this problem for FREE! 

Only in case if you want to We fix your PC via Remote Assist you'll need to pay few bucks, more info's here: http://scforum.info/index.php/topic,3067.0.html If you choose this option please post reply there.


For FREE help, please follow my next instruction:

1. Run BitDefender or Panda Online AntiVirus Scan: http://scforum.info/index.php/topic,734.0.html

2. Download & run HijackThis: http://scforum.info/index.php/topic,785.0.html

3. Provide us logs from HijackThis & AntiVirus Online Scan


I'll wait your reply (with logs).

Regards,

Samker

[Brian12]

Hi Haubropourb,

Try following the steps in this malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide

It contains instructions that will remove most malware infections.

I hope this helps you,
Brian

[Samker]

Hi Haubropourb,

Try following the steps in this malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide

It contains instructions that will remove most malware infections.

I hope this helps you,
Brian

Hi Brian and Welcome to SCF Community. 

Thanks for suggestions in this case.

By the way, you have very good and informative web site. 

All the Best,

S.

[Brian12]

Hi Samker,

I'm glad you found my site useful. Thanks for the welcome.