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SCF Support Area: => ### PC Help Center !!! ### => Topic started by: basant.ece on 27. August 2010., 17:14:03

Title: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: basant.ece on 27. August 2010., 17:14:03
there is one problem with bitdefender total security 2011 , when i do manuall scan from right click menu it takes too much time to calculate estimated time for scanning..... as a result too much delay in scanning process.... plz check this bug of bitdefender 2011.....
Title: Re: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: Samker on 27. August 2010., 19:32:27
there is one problem with bitdefender total security 2011 , when i do manuall scan from right click menu it takes too much time to calculate estimated time for scanning..... as a result too much delay in scanning process.... plz check this bug of bitdefender 2011.....

Hi Basant and Thanks for Feedback.  :thumbsup:

Before few minutes I was report this problem to BitDefender Support Team.

I think that they will reply ASAP.

Regards,

S.
Title: Re: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: basant.ece on 28. August 2010., 11:30:52
i want to add one more thing plz say bitdefender developer to provide manual update..... link   
Title: Re: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: Samker on 28. August 2010., 17:12:54
i want to add one more thing plz say bitdefender developer to provide manual update..... link   

OK B., they already follow this Topic. ;)

Title: Re: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: RalucaD on 30. August 2010., 11:03:12
Hi basant.ece!  I verified this issue you reported with the support team-  and it seems unusual.
What they recommend is to:
1. please verify that you uninstalled  any other security solution that could conflict with BitDefender;
2. try to stop any application with real time access on files  (like a defragmentation process or a back-up process);
3. if the issue persists, please send our support a file that you tried to scan with the mention of the scan time;
4. we are working on the option of manual product updates for BitDefender 2011, they will soon be posted here:
http://www.bitdefender.com/site/view/Desktop-Products-Updates.html (http://www.bitdefender.com/site/view/Desktop-Products-Updates.html)

Please don’t hesitate to send me a direct message or to contact our support team directly:)
https://myaccount.bitdefender.com/site/Main/view/support-phone-hho.html (https://myaccount.bitdefender.com/site/Main/view/support-phone-hho.html)

best,
Raluca
Title: Re: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: basant.ece on 31. August 2010., 16:05:21
thanks for the instructions....
this problems was solved automatically after some updates......
Title: Re: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: basant.ece on 31. August 2010., 16:09:18
i want to say one more thing... sometime in windows 7 notification windows shows that bitdefender is disabled... and when i tried to enable it nothing happens.....
but after restarting the computer this was automatically gone....

plz check this issue and send me solution.....
Title: Re: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: neerajrawat1 on 23. September 2010., 17:36:47
are you using 32 bit or 64 bit win 7

what is your pc configuration????

it also depends on the data files
Title: Re: Problem with Bitdefender total security 2011, too much delay in scanning process
Post by: krrjhn on 24. January 2011., 08:38:33
I am also using Bit defender in my PC but i never face these type of problem in my PC, it provide deep scanning,automate updates and i am totally satisfied with it !!
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