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World TOP Headlines: => Around the Web => Topic started by: AngusLawrie on 13. July 2016., 12:47:51

Title: Outlook Express 6 is empty
Post by: AngusLawrie on 13. July 2016., 12:47:51
A user opens his Outlook Express 6 (all windows updates up to date) this morning and finds that his inbox is empty.  200-odd messages that were there yesterday have disappeared.  I have checked that the View is set to All Messages, and it is.  No rules in existence.  New emails arriving are adding to the inbox.  Other folders (sent, deleted) have the same content as yesterday.
It seems to be the files related to the inbox had a problem, or physically got deleted, and OE6 just self-recovered by giving the user an inbox with nothing in it.
Is there anything I can do, other than scanning hard disk sectors for text, that may retrieve these lost emails?
Thanks.
Title: Re: Outlook Express 6 is empty
Post by: AurelOrsos on 19. July 2016., 20:43:23
You need to repair Inbox.dbx file with OE-Mail Recovery tool:
http://www.outlookexpressrepair.oemailrecovery.com/

DBX files are located in C:\Documents and Settings\<account name>\Local Settings\Application Data\Identities\<hexadecimal number>\Microsoft\Outlook Express\ folder. It is a hidden folder and files, so you have to unhide hidden folders and files. Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
Title: Re: Outlook Express 6 is empty
Post by: AurelOrsos on 19. July 2016., 20:45:18
Look also Microsoft help
https://social.technet.microsoft.com/Forums/en-US/d5d44676-3d6e-4826-ae65-b006e00c0403/outlook-express-repair?forum=onlineserviceslivemeeting
Title: Re: Outlook Express 6 is empty
Post by: AngusLawrie on 21. July 2016., 21:39:03
You've been very kind in your efforts to help. Thanks for that. Solved!
Title: Re: Outlook Express 6 is empty
Post by: Fintech on 04. August 2016., 20:27:06
Great Job guys. It looks like that the second beginner helps here to another beginner. . :thumbsup: :)
It's right way.. :up: