Topic: The "fraud monitoring is on" will not come up on my computer.

[kevin76]

Hi cobaltazule, Security l33t and Samker,

@ cobaltazule,

How did you remove virusprotect pro ?

Before follow my instruction, you must move HijackThis in its own folder !

• Download BTFix by Bibi26.

• Unzip BTFix on the desktop.
• Open the folder BTFix.
  
• Double click on BTFix.exe.
  
• Click on Rechercher.
  
• A log will appear, copy/paste it in your next reply with a fresh log of HijackThis.

Bye.

[Security l33t]

Hi cobaltazule, Security l33t and Samker,

@ cobaltazule,

How did you remove virusprotect pro ?

Before follow my instruction, you must move HijackThis in its own folder !

• Download BTFix by Bibi26.

• Unzip BTFix on the desktop.
• Open the folder BTFix.
  
• Double click on BTFix.exe.
  
• Click on Rechercher.
  
• A log will appear, copy/paste it in your next reply with a fresh log of HijackThis.

Bye.

Okay, i think he was able to remove the virus but, somehow the Virus affected the BHO addons i Internet Explorer.. since there is no fast solution to fix this, i recommend you to either call Symantec or see if there is any chance you can reinstall the software... thats the only thing we can do... BTW: Do you got IE7 or IE6..., because if it's IE7.. maybe you could reinstall IE7 also

[cobaltazule]

 Samker, I went ahead and followed your instructions about norton. I uninstalled it and then installed again from disc. I guess the virus(virusprotectpro) wiped out part of the pishing filter in the installed norton. By uninstalling and then reinstalling a healthy version from disc I replaced the bad file. My friend, I could not have done it without you. Thank you again so much! You are good at what you do.

[Samker]

Ok, that's very good news.  

1. Now please Turn On System Restore.  

2. Regularly make updates of your OS, AV, FW and other security tools since they doesn't worth anything without latest updates!!!

And you don't need to thanks us (to much  ) since I'm (and We are all) here to help you, it's enough to (as I write at my signature) "Was SCForum.info helpful to you? If so, please recommend this forum to your family and friends ... or even post our link to other sites, forums, blogs ... Thanks !!!"

Also, I would like to you stay with our Community and in the future regularly visit us.

All the best to you and your family,

Samker

P.S.

Thanks by me to kevin76 & Security l33t for good suggestions.

[angela14]

I just wanted to ask if that fraud monitoring can still remove to computer?