Samker's Computer Forum - SCforum.info

SCF Support Area: => ### PC Help Center !!! ### => Topic started by: blodflekk on 09. May 2009., 03:40:47

Title: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 09. May 2009., 03:40:47
This problem could be one for this section or one for the non-security related threads.
I have been having alot of problems with my games. For some reason I am unable to install any of them. I have had some PC trouble so reinstalled my OS (winXP Pro x86) I have the 500GB partitioned into 100GB for windows and 400GB for storage. I only formatted the windows partition. Since then I have been unable to install any of my games it is reporting CRC errors on mounted images on several of my games (is that even possible?) all of these images have worked just fine for me in the past. Also on the original DVD for Crysis it does this for me, which is a brand new game only been installed once and the disc is in perfect condition. I had thought viruses may of been the cause  so i scanned with several antivirus and antispyware apps, and removed a HEAP of malicious programs. I reinstalled again and still the same issues. I re-downloaded all of my apps again (i had the setups on DVD) thinking this was the cause, reinstalled again, rescaned the system and still presented with these CRC errors, what could be the cause of all this? maybe the viruses had damaged the images and so re-downloading them would fix the problem, but that doesnt explain Crysis not working and the images were backed up on DVD and an external HDD, so thats not possible.

What can I do?

Also my specs are:

Intel Core 2 Duo 3.0Ghz
4GB Dual Channel DDR2-800 RAM
nVidia 9600GT
Motherboard with Intel's P35-Express Chipset
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: georgecloner on 09. May 2009., 05:14:56
Hi blodfekk,

Are these games Legit?

If these games are installed from DVD/CDs there are two possible problems: 1. CD/DVD Damage (with scratch) or 2. CD/DVD Drive is already defective (try to replace).

If the games were dowloaded from the i-net then you got a bad download.

Regards,

GC.
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: Samker on 09. May 2009., 06:36:49
Hi B.

I also don't understand what's happened here...

Did you try to fix registers with CCleaner, or Tune Up Utilities??

Anyway, it'll be good to provide us logs from Kaspersky and HJT: http://scforum.info/index.php/topic,734.0.html (http://scforum.info/index.php/topic,734.0.html)

Best Regards

S.

Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: Samker on 09. May 2009., 06:43:21

I was forgot to say that GC have a right, mostly this problem occur because of mentioned reasons...
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 09. May 2009., 22:45:30
Some games were downloaded, and others were legit paid for games, and all of my games HAVE been used in the past many many times with no issues, I had thought maybe there was an issue with the DVD drive, so I updated the firmware (drive runs alot better) but that still wouldn't explain the mounted images.... I have ran all kinds of registry cleaners (I always use them at least once a week) HiJackThis! and Kaspersky are both scanning and reporting no errors anymore.
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: Samker on 09. May 2009., 23:02:43
Here are two interested text related to CRC Errors:

http://www.dataclinic.co.uk/hard-disk-crc.htm (http://www.dataclinic.co.uk/hard-disk-crc.htm)

http://www.instant-registry-fixes.org/fixing-crc-error/ (http://www.instant-registry-fixes.org/fixing-crc-error/)

Maybe this will help you to understand what cause problem.  ;)


Anyway don't worry SCF Team will continue to search for new solutions for you my friend.

Best Regards,

S.
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 09. May 2009., 23:42:56
Thank you, I am really desperate to solve this problem. It feels like I have done everything I can to fix this. Anyway here is my HijackThis! log file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:39:10 a.m., on 10/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\PeerGuardian2\pg2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\PC Tools Disk Suite\DSService.exe
C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 (http://go.microsoft.com/fwlink/?LinkId=69157)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 (http://go.microsoft.com/fwlink/?LinkId=54896)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 (http://go.microsoft.com/fwlink/?LinkId=54896)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 (http://go.microsoft.com/fwlink/?LinkId=69157)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {3713F92E-2252-4A87-868E-C5F17704D4C6} (RockYou Image Uploader Control) - http://www.rockyou.com/RockYouImageUploader.cab (http://www.rockyou.com/RockYouImageUploader.cab)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1241421680703 (http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1241421680703)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1241421773421 (http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1241421773421)
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: PC Tools Disk Suite (DiskSuiteService) - PC Tools Software - C:\Program Files\PC Tools Disk Suite\DSService.exe
O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 4509 bytes


I also forgot to mention that I have fully updated Windows, Every update is installed.
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 10. May 2009., 03:02:15
Not sure if this information is useful or not, but all these errors from all games keep speaking of this file "data2.cab" being corrupt or unavailable or not matching the setup file.
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: georgecloner on 10. May 2009., 04:15:55
B.

Please try to replace your CD/DVD Drive and test, updating the drive's firmware will not answer the problem. FYI, most firmware updates are applied only to upgrade its media reading and writing capabilities which applies to new released CD/DVD brands and media speed.

CRC Failure occurs only if you have a bad copy of CD's or bad copy of backups in archives(.zip, .rar, others).  Sometimes your Drive may read some media and sometimes don't, this is normal to most drives with poor optic reader due from frequent CD burns and old age.

Noticeably, the CDdrive is working fine due to reading medias and/or success writing to CD/DVD but that does not justify that it was 100% working. For this reason, your CD-copy may not be a good burn, the media maybe unreadable at the end.

Hope this helps.

Regards,

GC

Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 10. May 2009., 11:20:03
Thank you georgecloner, I was hoping it would not come to having to replace the drive, but if it has to be done then it has to be done.

But how does this relate to the mounted images giving me this error? these images were downloaded so it wouldnt be made by my faulty drive?
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: georgecloner on 10. May 2009., 14:18:10
Faulty drive is a just one possibility having this CRC error reading on CDs other than having a defective CD.

I assume that your downloaded applications were written on CD/DVD Disk?  Then if the CD/DVD Writer is already defective by the time you burned all your download apps into CDs then you already have a "Bad" CD Copy of your apps. Sorry to say CD you made is unusable.

Another point is to test all your CDs to another computer and see if other PC Drives can read.

Try to copy all CD contents to other PC's harddrive and see also if CRC error occurs.

Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: Samker on 10. May 2009., 18:39:51
Related to HJT log, fix this items:

Quote

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

This will not resolve your problem but it will increase your PC speed...


Conclusion: I'm 99% sure that your PC is clean from Malware so my advice (also) is to follow instructions from "GC".


P.S.

There is also 5-10% chance that you will resolve this if you make OS Repair (with XP installation CD, of course).

Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 11. May 2009., 00:44:30
I did that thank you, but I have posted this same problem on another site, and one person answered saying he had the same problem on his PC and was able to put it down to a bad install, he reinstalled and it all worked perfectly fine, So my thoughts were, if this drive is faulty, would it be giving me a bad install of XP? not copying all the files properly? No errors were reported though :-\
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: Samker on 11. May 2009., 22:48:49
Quote
So my thoughts were, if this drive is faulty, would it be giving me a bad install of XP? not copying all the files properly? No errors were reported though


hmmm, the best option is to use some new drive and test all this suggestion. Only on that way you'll be sure what cause this error...
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 12. May 2009., 02:59:33
I went out and bought a new drive yesterday (ASUS DRW-22B1ST) and I installed a fresh copy of XP, my images still don't work, but I have had no read/write errors from it, all my original games work now, even some that I though the disc had died years ago!
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: Samker on 12. May 2009., 20:09:31
That's good news...  :)

related to "image", probably problem is also related to old DVD drive which wasn't properly read DVDs and now you have useless files??



Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 12. May 2009., 20:45:14
The images were downloaded and had worked so many times in the past, but just before I reinstalled I had a big virus problem and so I was thinking that the viruses may have destroyed the images?
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: Samker on 12. May 2009., 20:55:55

Yes, that's also possible reasons...

For example KAMA SUTRA worm: http://abcnews.go.com/Technology/story?id=1569793 (http://abcnews.go.com/Technology/story?id=1569793)

Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: wudz3 on 04. October 2009., 09:23:05
maybe it was infected with sality virus which alters files.
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: zouldiers on 06. October 2009., 14:35:57
It can also be caused by your drive.
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: blodflekk on 07. October 2009., 01:47:07
I forgot to post that this problem has been solved. New SATA DVDRW was installed and new HDD.
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: krrjhn on 01. February 2011., 08:57:55
Thanks i also solve my friend's same problem with your answer !!
Title: Re: PC Issues ("ERROR 1335" CABINET FILE "ENGLISH CAB" REQUIERED)
Post by: menal on 01. July 2011., 20:55:24
HI I HAVE A PROBLEM THT READS ERROR 1335 CABINET FILE 'ENGLISH CAB' REQUIERED FOR THIS INSTALASION IS CORUPED AND CANNOT BE UESED
Title: Re: PC Issues (unable to install games, CRC errors on mounted images)
Post by: Samker on 01. July 2011., 22:07:40
HI I HAVE A PROBLEM THT READS ERROR 1335 CABINET FILE 'ENGLISH CAB' REQUIERED FOR THIS INSTALASION IS CORUPED AND CANNOT BE UESED

Hi Menal and Welcome to SCF Community.

Since this Topic is outdated, please Open your own Topic at SCF's "PC Help Center": http://scforum.info/index.php/board,16.0.html (http://scforum.info/index.php/board,16.0.html) and explain your problem...

After that We'll help you to resolve this issue. ;)

Best Regards,

S.