Samker's Computer Forum - SCforum.info
SCF Support Area: => ### PC Help Center !!! ### => Topic started by: cplcody on 20. December 2010., 03:39:01
-
Please someone help.
I started a scan with Mcaffee and computer froze up.
OS is xp w/ service pack 3. on restart screen just has flashing cursor at top left hand corner. Will not boot in safemode, have to use reinstall disk but still same results after running it
-
Hi cplcody, I'll try to help you...
First of all, I need to know did you formatted your HD or not?? I'm not sure about that after your explanation. (I'm not so good with English... :-[ )
If not, I need information did you success to run XP in any way and did you receive any error/notification during scanning process??
Regards,
S.
P.S.
Please check this Topic also, maybe your problem in some way is related to this issue: http://scforum.info/index.php/topic,4099.0.html (http://scforum.info/index.php/topic,4099.0.html)
-
Thanks for replying. I do not believe the reformat was sucessfull. I saw where it erased files then added files but the machine still does not boot in any way
-
was not able to see if the scan found anything or not.
-
Thanks for replying. I do not believe the reformat was sucessfull. I saw where it erased files then added files but the machine still does not boot in any way
hmmm... very strange. ???
Anyway since you're try to format your HDD there is no point to speak about McAfee anymore?? Right now We have problem with your HDD, formation and installation of new OS - XP.
Do you have possibility to add that HDD to some other PC like second HDD and format them there?
-
I have old dell dimension tht shared files with the comp thru network. must be honest,
I am not comp tech savy at all, barely set up a network.
-
I have old dell dimension tht shared files with the comp thru network. must be honest,
I am not comp tech savy at all, barely set up a network.
Yes I understand... did you maybe have original installation CD for XP??
If you do, simply follow these instruction for format and XP installation: http://support.microsoft.com/kb/313348 (http://support.microsoft.com/kb/313348)
Hope this will help you??
-
I forgot to mention that my son left a Beatle's CD in the rom drive. When Mcafee started to scan that could that have caused all this? I have a lot of pics that Id would like to save. Possible?
-
I forgot to mention that my son left a Beatle's CD in the rom drive. When Mcafee started to scan that could that have caused all this? I have a lot of pics that Id would like to save. Possible?
I don't think that there is some possibility to save anything since you already start formatting... and your PC still doesn't boot??
Lets we try to release CD Rom...
Turn the pc off. Use a paper clip that you've straightened out and insert it into the tiny little hole on the drive to manually open the drawer.
After that, try new installation (or maybe first try to repair XP) with XP installation CD.
Instructions for repair: http://www.michaelstevenstech.com/XPrepairinstall.htm (http://www.michaelstevenstech.com/XPrepairinstall.htm)
-
Thank u for the help. I sucessfully formatted hd and reinstalled xp but lost many photos :(
-
one more thing, manufacturer is sending new HD, should I accept it?
-
one more thing, Dell is sending new HD, should I accept it?
I'm not sure what's your question?
Thank u for the help. I sucessfully formatted hd and reinstalled xp but lost many photos :(
You welcome my friend.
So sorry for your photos :( , simply you start formation little bit earlier... so we lose any chances to recover your PC after McAfee problem.
Another important thing-suggestion for your future work is backup...
-
Should I install a new hard drive that is being sent to me from the manufacturer? :-\
On thr issue of backup, should I buy an internal or external hard drive?
-
Should I install a new hard drive that is being sent to me from the manufacturer? :-\
Don't know, that's up to you... I'm 99% sure that your current HDD doesn't cause this problem.
On thr issue of backup, should I buy an internal or external hard drive?
My recommendation is external drive.
-
Thank you so much. I am in New Mexico USA. Where are you?
-
Thank you so much. I am in New Mexico USA. Where are you?
You Welcome my friend, We're here 24/7 for SCF Members. ;)
I'm from Europe...
Best Regards,
S.
-
I agree that it prob not the HD D, because i get error messages when Mcaffee starts to load. I am looking for a new security suite today.
-
...
I am looking for a new security suite today.
What do you think about Bitdefender: http://www.bitdefender.com/world/ (http://www.bitdefender.com/world/) ??
We have partnership with them... really positive experience and feedback from SCF members related to security protection etc.
https://store.bitdefender.com/order/cart.php?PRODS=2627838&QTY=1&AFFILIATE=19261 (https://store.bitdefender.com/order/cart.php?PRODS=2627838&QTY=1&AFFILIATE=19261)
This one is my suggestion, it cost only $40/year. :thumbsup:
-
T/Y very much again ;) :thumbsup: :up: :bih:
-
hi cplcody,
how old is your hdd????whats the company name ????m asking the hdd company not dell and yes dude anyhow if you wish to recover your pics dont accept the new hard drive as they will take the old one away on which you can still recover your data
Just call dell to make sure your old drive is not corrupted simply talk to their hardware department,they will run few tests to make sure your old drive is not corrupt if its corrupt then only exchange with new one else no use