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Topic Summary

Posted by: gicc chan
« on: 29. September 2016., 14:37:45 »

I think you can reinstall VirusScan to overwrite the orginal , then remove the app from add and remove program.
Posted by: devnullius
« on: 16. February 2015., 11:37:20 »

McAfee.... Sigh!  ;)
Posted by: BGM
« on: 07. February 2015., 14:58:48 »

Thanks to everyone for the comments and help.  Finally was able to " wake up the Mcafee Enterprise group" and they do admit that the enterprise products are difficult to remove.  One would think that they would make it easier to " legally " remove an Enterprise product so that one of their small business/retail products can be installed.  Yes there is a Mcafee Tech note on " manual removal " however that requires many registry edits that could lead to even more issues if not real careful and skilled !  Here is the correct way to remove Mcafee Enterprise VirusScan V8.X
1) run the windows uninstall for that product under administrative account... reboot
2) run setup--Rip--Ma.4.x.exe  ...reboot
3) run setup--Rip--VSE.8.x.exe ... reboot
All Mcafee Rip ( rippers ) will complete by noting that a log has been created and was successful.
That's the real way to fully clean off all the registry and files on your computer.
I have highly suggested to Mcafee Management that they make sure the small business/retail tech support folks know how to remove the enterprise tools.   :up:
Posted by: Fintech
« on: 04. February 2015., 09:43:19 »

Usually with VSE, you need to un-install it via the same way you installed it. (ie, if you installed it via ePO, you need to uninstall it via ePO...)
I think that @jheysen is perfectly Right in this situation...  :thumbsup:
Perhaps reinstallation of the program offers also repair and removal alternatives! It supports also to try.  :bih:
Then run McAfee Virtual Technician and follow instructions!- run McAfee Virtual Technician and follow instructions - See more at: http://scforum.info/index.php?topic=9624.new#new- run McAfee Virtual Technician and follow instructions - See more at: http://scforum.info/index.php?topic=9624.new#new
Posted by: jheysen
« on: 03. February 2015., 18:41:53 »

Usually with VSE, you need to un-install it via the same way you installed it. (ie, if you installed it via ePO, you need to uninstall it via ePO...)
Posted by: Samker
« on: 02. February 2015., 20:03:57 »

Pal, here you have detailed instructions on how to manually remove VirusScan Enterprise 8.7i: https://kc.mcafee.com/corporate/index?page=content&id=KB59996&actp=null&viewlocale=en_US&showDraft=false&platinum_status=false&locale=en_US

Don't overlook this option for removing via "msiexec.exe": https://kc.mcafee.com/corporate/index?page=content&id=KB52648

*provided by Fintech :thumbsup:

---

However, my recommendation is to you try (before) all other solutions for "automatic" uninstallation... for example:

- try to install VSE 8.7 again, after that go to Control Panel and follow my instructions for removing from previous post

- run McAfee Virtual Technician and follow instructions: http://www.mcafee.com/us/downloads/free-tools/virtual-technician.aspx



Posted by: Fintech
« on: 01. February 2015., 20:03:19 »

Posted by: BGM
« on: 01. February 2015., 19:21:03 »

Samker, thanks for splitting my topic , lot of smart folks out there.
Posted by: BGM
« on: 01. February 2015., 19:18:15 »

Fintec , thanks for the info , however that for the consumer product.  Mcafee Enterprise Virusscan V8.7i is an enterprise product and appears that that tool is not made for the enterprise products. Still looking , you would think they would at least help those who are trying to do the right thing.
Posted by: BGM
« on: 01. February 2015., 19:10:29 »

Yes, tried the standard windows installer ( OS is XP SP3 ) and it appears to un-install , however there are still lots of registry items left , the problem is that when you try to install another licensed Mcafee product ( Mcafee Live Safe ) ( might not be the best but have licenses ) , it will not install.  Mcafee small busiiness/home tech support cannot resolve and basically blame it on not fully removing the enterprise version.
There used to be a Mcafee removal tool for Enterprise Virusscan 8.Xi since it was so difficult to get rid of , but I cannot find it anywhere. I dont have access to the enterprise group for assistance. YOU WOULD THINK THEY WOULD BE HELPFUL REMOVING A CORPORATE TOOL AND REPLACING WITH A PROPER TOOL FOR HOME USE ???  Will follow the links below , have not tried the thrid party un-installers since there is not a lot of information about them.
Posted by: Fintech
« on: 01. February 2015., 12:05:40 »

I stand corrected ... I do have RevoUninstaller (not pro) and it does a good job of removing left over files ... It is worth a try if nothing else works??
Hello @wwjd,
You are rigth @wwjd... :) Even free version from RevoUninstaller is better than Windows's own add remove application! :bih:
Without it (Revo or e.g.) you have must to be installed VirtualMachine on your computer. It work many cases and it's safe!
 :up:
 
Posted by: wwjd
« on: 01. February 2015., 11:44:55 »

I stand corrected ... I do have RevoUninstaller (not pro) and it does a good job of removing left over files ... It is worth a try if nothing else works??
Posted by: Fintech
« on: 31. January 2015., 22:27:45 »

Hi @wwjd,

First I'll ike to say that, RevoUninstaller Pro Is not free program!
Mere RevoUninslaller yes is free, but not Pro version!

@BGM I like to tell that, please read this first:
http://service.mcafee.com/FAQDocument.aspx?id=TS101331
and try their own  Removal tool (MCPR) to uninstal leftover data
from your computer. :bih:
Posted by: wwjd
« on: 31. January 2015., 19:00:43 »

I use Revo uninstaller Pro it's free and cleans up all left over files ...
Posted by: Samker
« on: 31. January 2015., 17:50:07 »

Hi BGM,

which error code you get?

I suppose that you tried un-installation process through Control Panel (Add - Remove programs) via "Change" button?

cya later,

Samker


P.S.

I splitted your post from other Topic and started this (new) one... on this way, it'll be easier (faster) for you to get help.
;)
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