Topic: infection

[ammarbenali]

hello
i see a video on fcbk when i click to view it,i receive an alert from fcbk that my pc is infected and my account is blocked temporarily ..i execute an antivirus scan by Avira ...i found 20 virus ..i click in move it to quarantine ...but fcbk still alert me that my pc is infected...please tell me how can i upload the logfile of avscan ? and what can i do to desinfect my pc ?
thanks

[Samker]

Hi Ammar,

you have right about this that your PC is "infected", probably with some version of Fake AV, but don't worry We'll help.


Please follow my next instructions and provide us results, ASAP:

1. Run BitDefender or Panda Online AntiVirus Scan: http://scforum.info/index.php/topic,734.0.html

2. Download & run HijackThis: http://scforum.info/index.php/topic,785.0.html

3. Provide us logs from HijackThis & AntiVirus Online Scan

I'll wait your reply (with logs).

Regards,

Samker


P.S.

It'll be also very useful to provide us screenshot of that Warning message.

[manual2100]

Also, try to download and run NPE from http://security.symantec.com/nbrt/npe.aspx or TDSkiller from http://support.kaspersky.com/downloads/utils/tdsskiller.exe and then search your computer again for viruses/trojans