Topic: MSN-problem ( "ne mogu da se logujem", error 0x8104000b )

[Lela]

Treba mi pomoc oko MSN...
Imala sam neku noviju verziju i stalno mi je izbacivao prozorcic kako je dostupna nova verzija.Instalirala sam je ali nisam prethodno obrisala staru verziju.Medjutim od tada MSN mi vise ne funkcionise tj. ne mogu da se logujem.Kada pokusam da se logujem izbaci mi sledeci prozorcic



Inace koriskim kablovski internet 128kbps,sa konekcijom je sve u redu jer sve drugo funkcionise.

Obrisala sam obe verzije ali on i dalje ne funkcionise 

[Samker]

Zdravo Lelo i DobroDošla na SCF Portal.

Što se tiče ovog problema ne brini, pobrinućemo se da ovo riješimo što prije.

Za početak "uđi" u Control Panel/Add Remove Programs i deinstaliraj sve verzije MSN/Live Messengera.

Nakon toga posjeti ovaj link klikni na Download i prati uputstva za instalaciju najnovije verzije: http://download.live.com/
 
To je sve za sada, zamoliću te da nam javiš rezultat nakon ovih uputstva tj. da li se možeš konektovati ??


Takođe nebi bilo loše da nam ukoliko sumljaš na neke viruse i sl. dostaviš loge od HijackThis i Kasperskog. 

Kaspersky: http://scforum.info/index.php/topic,784.0.html
HijackThis: http://scforum.info/index.php/topic,785.0.html


Pozdrav,

Samker

[Lela]

Hvala na dobrodoslici...
Sve sam deinstalirala i otisla na link koji si ostavio i pokusala da instaliram novu verziju i evo koji prozor iskoci prilikom toga...



Iskreno ne sumnjam na virus.Pregledala sam komp i nije nista nadjeno...

[Samker]

Ok Lelo,

može biti više razloga za ovaj error 0x8104000b: program "Windows Live Family Safety", neki dodatak za Messenger tipa Messenger Plus ili Smileys Central, neki Malware, ili neki problem sa registrima itd.

Idemo pokušati na sljedeći način.
 
U nastavku se nalaze linkovi do naših starijih postova na forumu sa malo starijim verzijama Messengera (ali one koje se mogu downloadovati offline), skini neku (ili više) od njih i instaliraj na PC:

1. (Idi na donji link - offline verzija)   http://scforum.info/index.php/topic,2188.0.html

2. http://scforum.info/index.php/topic,1772.0.html

3. http://scforum.info/index.php/topic,1206.0.html


Nakon instalacije pokušaj se logovati i javi rezultat !?


Za svaki slučaj bilo bi dobro da prije svega skineš, instaliraš i pokreneš sljedeća dva programa:

1. Za čišćenje Malwarea - Malwarebytes' Anti-Malware: http://scforum.info/index.php/topic,2201.msg3904.html#new

2. Za čišćenje Kompjutera - CCleaner: http://scforum.info/index.php/topic,1133.0.html


Pozdrav,

Samker

[Lela]

Samker   

Skinula sam Malwarebytes i imam izvestaj da li da ga okacim ovde u celosti?
CCleaner imam vec godinu dana samo mi reci sta da uradim sa njim?

[Samker]

Skinula sam Malwarebytes i imam izvestaj da li da ga okacim ovde u celosti?

Može, da pogledamo za svaki slučaj kakva je situacija.

CCleaner imam vec godinu dana samo mi reci sta da uradim sa njim?

Pokreni čišćenje Windowsa, Programa i Registara.



Nakon toga pokusaj sa onim instalacijama Messengera... i naravno javi kakva je situacija. 


Pozz

[Lela]

Malwarebytes' Anti-Malware 1.34
Verzija baze podataka: 1749
Windows 5.1.2600 Service Pack 2

26.2.2009 8:54:04
mbam-log-2009-02-26 (08-53-58).txt

Tip skeniranja: Brzo Skeniranje
Skeniranih objekata: 63304
Proteklo vreme: 6 minute(s), 22 second(s)

Inficirani procesi u memoriji: 0
Inficirani moduli u memoriji: 0
Inficirani kljuèevi u registru: 73
Inficirane vrednosti u registru: 4
Inficirani podaci u registru: 0
Inficirane fascikle: 0
Inficirane datoteke: 0

Inficirani procesi u memoriji:
(Maliciozne stavke nisu detektovane)

Inficirani moduli u memoriji:
(Maliciozne stavke nisu detektovane)

Inficirani kljuèevi u registru:
HKEY_CLASSES_ROOT\Interface\{07b18eaa-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{07b18eac-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{1093995a-ba37-41d2-836e-091067c4ad17} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{120927bf-1700-43bc-810f-fab92549b390} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{17de5e5e-bfe3-4e83-8e1f-8755795359ec} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{1f52a5fa-a705-4415-b975-88503b291728} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{247a115f-06c2-4fb3-967d-2d62d3cf4f0a} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{2763e333-b168-41a0-a112-d35f96f410c0} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{2e3537fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{38a7c9da-8db7-4d0f-a7b1-c4b1a305bddb} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{3e1656ed-f60e-4597-b6aa-b6a58e171495} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{3e53e2cb-86db-4a4a-8bd9-ffeb7a64df82} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{3e720451-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{3e720453-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{63d0ed2b-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{63d0ed2d-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{6e74766c-4d93-4cc0-96d1-47b8e07ff9ca} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{72ee7f04-15bd-4845-a005-d6711144d86a} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{7473d291-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{7473d293-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{7473d295-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{7473d297-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{8d292ec0-6792-4a38-82ed-73a087e41ba6} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{90449521-d834-4703-bb4e-d3aa44042ff8} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{991aac62-b100-47ce-8b75-253965244f69} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{a626cdbd-3d13-4f78-b819-440a28d7e8fc} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{bbabdc90-f3d5-4801-863a-ee6ae529862d} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{d6ff3684-ad3b-48eb-bbb4-b9e6c5a355c1} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{de38c398-b328-4f4c-a3ad-1b5e4ed93477} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{e342af55-b78a-4cd0-a2bb-da7f52d9d25e} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{e342af55-b78a-4cd0-a2bb-da7f52d9d25f} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{e79dfbc9-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{e79dfbcb-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{eb9e5c1c-b1f9-4c2b-be8a-27d6446fdaf8} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{f87d7fb5-9dc5-4c8c-b998-d8dfe02e2978} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{1E0DE227-5CE4-4ea3-AB0C-8B03E1AA76BC} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{07b18ea0-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{0d26bc71-a633-4e71-ad31-eadc3a1b6a3a} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{29d67d3c-509a-4544-903f-c8c1b8236554} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{3e720450-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{621feacd-8857-43a6-ae26-451d670d5370} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{7473d290-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{8ca01f0e-987c-49c3-b852-2f1ac4a7094c} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{8e6f1830-9607-4440-8530-13be7c4b1d14} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{98635087-3f5d-418f-990c-b1efe0797a3b} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{c8cecde3-1ae1-4c4a-ad82-6d5b00212144} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{e47caee0-deea-464a-9326-3f2801535a4d} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{e79dfbc0-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{f42228fb-e84e-479e-b922-fbbd096e792c} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2eff3cf7-99c1-4c29-bc2b-68e057e22340} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3e720452-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7473d294-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a6573479-9075-4a65-98a6-19fd29cf7374} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{e79dfbca-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-f3embed (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\MyWebSearch.OutlookAddin (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\MyWebSearch.OutlookAddin (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> No action taken.

Inficirane vrednosti u registru:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\ (Adware.Hotbar) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media\WMSDK\Sources\f3PopularScreensavers (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform\FunWebProducts (Adware.MyWebSearch) -> No action taken.

Inficirani podaci u registru:
(Maliciozne stavke nisu detektovane)

Inficirane fascikle:
(Maliciozne stavke nisu detektovane)

Inficirane datoteke:
(Maliciozne stavke nisu detektovane)

[Lela]

Pokrenula sam i ciscenje CCleanerom i nakon toga instalirala Messenger
Ponadala sam se da sam uspela ali ...





i da napomenem da sam iskljucila Firewall
Isla na sajt pomoci Windows Live Messengera i uradila podesavanja za IE kako navode...

[Lela]

loge od HijackThis mogu da stavim ovdje takodje?

[Samker]

Kao što vidiš Malwarebytes je našao "infekciju" sa ovim Adware-om MyWebSearch. Moguće da je on pobrkao registre...

Da bi njega uklonili potrebno je ponovo uđeš u Control Panel / Add Remove Programs i deinstaliraš bilo šta što ima neki naziv sličan sljedećim:

FunWebProducts
My Web Search (Smiley Central or FWP product as applicable)
My Way Speedbar (Smiley Central or other FWP as applicable)
My Way Speedbar (AOL and Yahoo Messengers) (beta users only)
My Way Speedbar (Outlook, Outlook Express, and IncrediMail)
Search Assistant - My Way


Nakon toge bi predložio instalaciju Service Pack 3 za XP (nevezano za ovaj problem ovo je jako bitno za sigurnost računara...): http://scforum.info/index.php/topic,1496.0.html


Na posljetku pokušaj ponovo da se loguješ sa ovim već instaliranim Messengerom i u svakom slučaju uradi novi HJT log (sa SP3) i zakači ga u svom narednom odgovoru.


To je sve za sada.

Pozz.

S.