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Topic Summary

Posted by: Pez
« on: 11. July 2012., 09:06:00 »

Look fine!

But something that organizations forget when they implement a knowledge base they don't put the effort to organise the information so the customer find it easy to find what they search for. It not just to by a product and install it. You need also to implement it in the right way, that is normally forgotten.
I have seen many nice systems that have just been put up and because of bad implementation nobody uses because of they can't find the information they search for.

So if somebody is intresting of this put also some work in the implementation and organizing of the information structure.
Posted by: Samker
« on: 10. July 2012., 19:44:05 »

Knowledge Management that Works!



Knowledgebase Manager Pro is powerful IT-based system developed to enhance and support the organizational processes of knowledge creation, storage, retrieval etc. With Knowledgebase Manager Pro you'll have possibility to decrease customer support costs, help personnel to find important information faster, increase efficiency of employees, and preserve integrity of corporate knowledge.

Key Advantages of web-based Knowledge Base Software Usage:

- Customer care improvement    
- Customer support costs decreasing    
- Staff is able to find or receive necessary information faster    
- Decision-making process improvement
- Employees and departments work more efficiently    
- Consolidation of staff members and groups    
- Retention of intellectual property
- Reduce employee training time
    
Screenshots: http://www.web-site-scripts.com/knowledge-management/screenshots.html


Advantages of Knowledgebase Manager Pro Usage

Knowledgebase Manager Pro uses revolutionary technologies in Rich Internet applications development field. This is the first and the best Web2.0 Knowledge Base Management Software that uses Ajax technology and Web 2.0 trends in full and it provide high acceleration, great functional capabilities, and it have fine-tuning potential for use in any data domain, in any context, and in any format.

With its great features, Knowledge Manager Pro will help every companie to evolve:

- Multiple ways of knowledge base publishing
- Data recovery, article history, and backup mechanisms to keep knowledge base safe
- Built-in software updater
- User and group management system
- Related articles integration to existing website and inner usage in the knowledge base
- Use various ways to read articles
... and more than 30 other powerful features that will help you to optimize your business to perfection: http://www.web-site-scripts.com/knowledge-management/feature-tour

Quote
*According to Ernst & Young consulting agency research, Knowledge Management Software usage enables up to 30% savings on customer support and increases up to 50% decision-making quality, staff agility, and company reaction speed to changes of market needs. New products development cycle decreases by 20% in average.

More information about "Knowledge Base Manager Pro": http://www.web-site-scripts.com/

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