i WANT THE FOLLOWING WEBSITE TO BE ADDED AS EXCEPTIONS
ALL KOREAN DRAMAS
PERKSBY CLUBWYNDAM.COM
ALLSITES PERTAINING TO WYNDAM.COM
ALL CHURCH GOSPEL RELATED ITEMS SUCH AS DOWNLOAD AND ANY MUSIC FOR CHRISTIAN LIVE OR OTHERWISE
AND ALL OTHER SITES I VISIT PLEASE ALLOW.
issue is solved. http://scforum.info has been white-listed by Vipre (GFI Software)
From: Eric Howes ---
Date: Mon, Apr 16, 2012 at 5:44 AM
Subject: RE: Submit an incorrectly blocked website
To: Samker ---
Hi:
Thanks for the report. The site will be unblocked in a forthcoming definitions update.
Eric Howes
GFI Software
...
By the way, issue was not resolved till now. As you already informed gfi software about issue, i think we should wait at-least 48hrs before registering new complain about same issue. I will check it again after 24hrs and it problem is not solved then i would register a new complain.
Please wait for a site operator to respond.
You are not currently in a chat session.
You are now chatting with 'JasonR'
Samker: Hi
JasonR: Thank you for contacting GFI Software's Technical Support. As I understand, Your issue here is about "Bad Web Site Exceptions"?
Samker: First of all sorry for my bad English
JasonR: No problem, I'll be glad to assist you.
Samker: FYI, I'm administrator at one Tech forum and one of our registered member report us that Vipre Internet Security block access to site.
Samker: Can you please check that
Samker: here is link to mentioned Topic
JasonR: Sure thing
Samker: http://scforum.info/index.php/topic,7569.0.html
Samker: I really like Vipre product and if there is some problem I would like to resolve them ASAP.
JasonR: I understand, One moment
Samker: Ok
JasonR: You can also follow these steps on our knowledge base:
JasonR: http://kb.gfi.com/articles/SkyNet_Article/VIPRE-is-blocking-a-website-I-wish-to-visit?retURL=%2Fapex%2FSupportHome&popup=true
Samker: Ok thank you very much, really great support.
Samker: One moment please
JasonR: You are most welcome.
Samker: hmmm... this is not what I'm looking for
Samker: I would like to know reason why is http://scforum.info
Samker: blocked and to resolve that
Samker: how to check why Vipre blocks access to site and to resolve that problem ?
JasonR: I see. Have you the 2nd step?
Samker: Yes but still site isn't available without additional settings...
JasonR: Try to turn off the web filter
Samker: Can you confirm me that SCforum.info isn't on your "blacklist" of blocked domains ?
JasonR: On the Vipre screen, Click on file > settings > Firewall settings then uncheck the web filter.
Samker: Can you confirm me that SCforum.info isn't on your "blacklist" of blocked domains ?
JasonR: What we can do is to report this to http://www.sunbeltsecurity.com/blockedsite/ as a false positive since the Vipre firewall might think it has malicious content.
Samker: That is what I'm looking for...
Samker: Please submit our site for "unblocking" if that is reason for this issue...
JasonR: Click on the following link: http://www.sunbeltsecurity.com/blockedsite/
JasonR:
JasonR: Please Note:
JasonR: Although the only required item in this submission form is your email address and the URL, please provide us with as much information as possible.
JasonR:
JasonR: The more information you provide about the false positive, the quicker we'll be able to fix it.
JasonR: Sure thing.
Samker: Thanks, as I already say you have really good customer support and this will provide really good review...
Samker: Best Regards,
Samker: Samker
JasonR: You are most welcome.
JasonR: Is there anything else that I can assist you with?
Samker: This will be enough...
JasonR: Thank you for contacting GFI Software's Technical Support. Have a great day.
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