Topic: Google Chrome: Your connection is not private error while accessing Amazon.com

[timberty]

I've never faced this issue before so I don't know what to do yet. Yesterday, trying to access amazon.com but my Google Chrome browser doesn't let me in.

Here is what it shows:

Your connection is not private

Attackers might be trying to steal your information from *.amazon.com (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_COMMON_NAME_INVALID

Help improve Chrome security by sending URLs of some pages you visit, limited system information, and some page content to Google. Privacy policy

What should I do to get rid of this irritating issue?

[peterson17]

I've never faced this issue before so I don't know what to do yet. Yesterday, trying to access amazon.com but my Google Chrome browser doesn't let me in.

Here is what it shows:

Your connection is not private

Attackers might be trying to steal your information from *.amazon.com (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_COMMON_NAME_INVALID

Help improve Chrome security by sending URLs of some pages you visit, limited system information, and some page content to Google. Privacy policy

What should I do to get rid of this irritating issue?

This problem is related to SSL certificate. When you browse HTTPS websites, your browser, in this case, Google Chrome, will check and validate whether the SSL certificate is valid. In case it's valid, then the HTTPS connection will go through. Otherwise, this error occurs.

There are several causes can create this issue, such as:

• invalid date and time on your computer
• antivirus block HTTPS connections
• web browser's extensions block HTTPS connections
• a few bad cookies and cached files on your Chrome browser
• expired SSL certificate

Firstly, let's try to narrow the issue. You can open another web browser like Mozilla Firefox to check if this error also occurs on it or not. If your Firefox browser can load Amazon.com normally, then the issue definitely comes from your Chrome browser. In this case, you can try to disable strange extensions, clean up cookies and cached files.

The opposite, if your Firefox browser can't load the website, there is something goes wrong on your Windows PC. In this case, you should check again the date & time of it, turn off antivirus temporarily to check.

Source: Fix Your Connection Is Not Private Error In Your Browser

[timberty]

This problem is related to SSL certificate. When you browse HTTPS websites, your browser, in this case, Google Chrome, will check and validate whether the SSL certificate is valid. In case it's valid, then the HTTPS connection will go through. Otherwise, this error occurs.

There are several causes can create this issue, such as:

• invalid date and time on your computer
• antivirus block HTTPS connections
• web browser's extensions block HTTPS connections
• a few bad cookies and cached files on your Chrome browser
• expired SSL certificate

Firstly, let's try to narrow the issue. You can open another web browser like Mozilla Firefox to check if this error also occurs on it or not. If your Firefox browser can load Amazon.com normally, then the issue definitely comes from your Chrome browser. In this case, you can try to disable strange extensions, clean up cookies and cached files.

The opposite, if your Firefox browser can't load the website, there is something goes wrong on your Windows PC. In this case, you should check again the date & time of it, turn off antivirus temporarily to check.

Source: Fix Your Connection Is Not Private Error In Your Browser

It seems that my issue caused by Avast antivirus. When I turn it off, I can access Amazon and all the other websites as usual.

Do I need to uninstall Avast and find another antivirus software?

[peterson17]

It seems that my issue caused by Avast antivirus. When I turn it off, I can access Amazon and all the other websites as usual.

Do I need to uninstall Avast and find another antivirus software?

You may try this way:

How do I disable HTTPS scanning?

1. Open the Avast user interface and select ☰ Menu ▸ Settings ▸ Protection ▸ Core Shields.
2. Scroll down to Configure shield settings, click the Web Shield tab.
3. Untick the box next to Enable HTTPS scanning.

Source: https://support.avast.com/en-ww/article/Antivirus-HTTPS-scan-FAQ

[timberty]

You may try this way:

How do I disable HTTPS scanning?

1. Open the Avast user interface and select ☰ Menu ▸ Settings ▸ Protection ▸ Core Shields.
2. Scroll down to Configure shield settings, click the Web Shield tab.
3. Untick the box next to Enable HTTPS scanning.

Source: https://support.avast.com/en-ww/article/Antivirus-HTTPS-scan-FAQ

Thanks for all the help. It's fixed!

[RuskinF]

If Google is warning you about a website, it means that Google has found malicious code on that website.
You are being linked to a fake website - a gateway to a clone of Amazon that may steal your information from you.
So stop visiting that website.