Topic: Computer froze up after McAfee scan

[cplcody]

one more thing, manufacturer is sending new HD, should I accept it?

[Samker]

one more thing, Dell is sending new HD, should I accept it?

I'm not sure what's your question?

Thank u for the help. I sucessfully formatted hd and reinstalled xp but lost many photos  

You welcome my friend.

So sorry for your photos   , simply you start formation little bit earlier... so we lose any chances to recover your PC after McAfee problem.

Another important thing-suggestion for your future work is backup...
 

[cplcody]

Should I install a new hard drive that is being sent to me from the manufacturer?
On thr issue of backup, should I buy an internal or external hard drive?

[Samker]

Should I install a new hard drive that is being sent to me from the manufacturer?

Don't know, that's up to you... I'm 99% sure that your current HDD doesn't cause this problem.

On thr issue of backup, should I buy an internal or external hard drive?

My recommendation is external drive.

[cplcody]

Thank you so much. I am in New Mexico USA. Where are you?

[Samker]

Thank you so much. I am in New Mexico USA. Where are you?

You Welcome my friend, We're here 24/7 for SCF Members.

I'm from Europe...

Best Regards,

S.

[cplcody]

I agree that it prob not the HD D, because i get error messages when Mcaffee starts to load. I am looking for a new security suite today.

[Samker]

...
I am looking for a new security suite today.

What do you think about Bitdefender: http://www.bitdefender.com/world/ ??

We have partnership with them... really positive experience and feedback from SCF members related to security protection etc.

https://store.bitdefender.com/order/cart.php?PRODS=2627838&QTY=1&AFFILIATE=19261

This one is my suggestion, it cost only $40/year.  

 

[cplcody]

T/Y very much again

[neerajrawat1]

hi cplcody,

how old is your hdd????whats the company name ?m asking the hdd company not dell and yes dude anyhow if you wish to recover your pics dont accept the new hard drive as they will take the old one away on which you can still recover your data

Just call dell to make sure your old drive is not corrupted simply talk to their hardware department,they will run few tests to make sure your old drive is not corrupt if its corrupt then only exchange with new one else no use