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  • (01. January 2010., 10:27:49)












Author Topic: .DOCX cannot be opened  (Read 1761 times)

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radovidsudar

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.DOCX cannot be opened
« on: 27. July 2015., 00:01:11 »
Greetings,
Our facility uses Office 2003 with a couple of 07 installations for testing.  We occasionally receive Word 07 documents in .docx format which we cannot open using either 03 or 07.  Error message is:
"The Office Open XML file *.docx cannot be opened because there are problems with the contents."  Pressing the Details button reveals:
"Microsoft Office cannot open this file because the .zip archive file is an unsupported version."
(The documents have not been sent in zipped format as far as I can tell)
Attempting to have Word 07 repair the document fails.  Trying web-found suggestions regarding selecting the document and choosing Open and Repair or Recover Text From Any File fail also. 

Thanks for any assistance.

Samker's Computer Forum - SCforum.info

.DOCX cannot be opened
« on: 27. July 2015., 00:01:11 »




jheysen

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Re: .DOCX cannot be opened
« Reply #1 on: 27. July 2015., 02:46:20 »
Is the originating computer able to open the files?
The .docx file format is a zip archive with XML documents in its inside.

thomaspatel

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Re: .DOCX cannot be opened
« Reply #2 on: 28. July 2015., 10:39:19 »
If solution below appeared ineffective, then make use http://www.docx.openfiletool.com/ DOCX Open File Tool

Open Word

Click on the Office Button -> Open

Single-click on the file you want to open

In the lower right corner, where the Open button is, click on the arrow beside it and select Open and Repair

If it is indeed a corruption then MS Word would complain file is corrupted.

From the gibberish you posted, it is likely that the file was saved in an older format of Office document without proper UTF8 encoding instead of a file corruption.

Do the following to do some checking (assuming you are using office 2010):

* Back up your file before attempting, and if any of them fixed your issue, you don't have to try other options

1. Open the file in office word -> save as into rtf file -> close the office -> re-open the rtf file (does it display properly?)

2. Open the file in the office word along with another blank office document -> press ctrl+home -> press ctrl+shift+end -> press shift+LEFTARROW -> press ctrl+c and paste into the blank office document (does it display properly?)

3. Try to remember what the supposed original language of the document is, then change your computer's region and language into that specific country's setting by going to control panel -> Regional and Language Options -> restart your pc and reopen the document.

manual2100

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Re: .DOCX cannot be opened
« Reply #3 on: 30. August 2015., 23:11:44 »
install "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats" from microsoft:
http://www.microsoft.com/en-us/download/details.aspx?id=3

mariasclarks

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Re: .DOCX cannot be opened
« Reply #4 on: 04. November 2015., 06:18:38 »
Use some powerful "Word File Recovery" software which can  easily repair corrupt, MS Word (.doc, .docx) files without modifying the original text, images, fonts.It is recovers multiple corrupted or damaged Word files repair in single cycle.



WeAreScrewed

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Re: .DOCX cannot be opened
« Reply #5 on: 13. October 2016., 17:02:18 »
Greetings,
Our facility uses Office 2003 with a couple of 07 installations for testing.  We occasionally receive Word 07 documents in .docx format which we cannot open using either 03 or 07.  Error message is:
"The Office Open XML file *.docx cannot be opened because there are problems with the contents."  Pressing the Details button reveals:
"Microsoft Office cannot open this file because the .zip archive file is an unsupported version."
(The documents have not been sent in zipped format as far as I can tell)
Attempting to have Word 07 repair the document fails.  Trying web-found suggestions regarding selecting the document and choosing Open and Repair or Recover Text From Any File fail also. 

Thanks for any assistance.

You can try using www.zamzar.com they will convert the file to any format you need.

Sent from Somewhere

Pitti1960

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Re: .DOCX cannot be opened
« Reply #6 on: 15. October 2016., 08:07:43 »
Bei Microsoft auf der Support Seite gibt es ein AddOn für Office 2003-2010, damit man .docx, .xlsx etc. Seiten öffnen kann. Einfach nach googlen.

 

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