These direction's can be printed. look just above this post for the print button. Search the net to see if your virus has a removal tool, if so, download and save to desktop (Norton & McAfee has several).
Note: Not all virus's have a removal tool.
To Remove A Virus Properly: 1) Delete Temp Files and Cookies
(a) Go to control panel and click internet and network connection's.
(b) Click internet option's.
(c) Delete temp file's along with offline content when prompted, delete cookies, and clear history.
(d) Click apply, click ok.
now follow direction's below.
2) Turn off system restore.
(a) Right click mycomputer.
(b) Click properties.
(c) Click system restore tab.
(d) Put a check mark in disable system restore.
(e) click apply, click ok.
3) Safeboot your computer.
(a) Click Start.
(b) Click Run.
(c) Type msconfig, Click ok.
(d) Click Boot Ini.
(e) Check SafeBoot.
(f) Click Apply, Click ok. Now reboot
Note: You can press f8 repeatedly when booting up and choose safe mode.
4) Run your removel tool if there was one. If it ask's to reboot, then reboot, but be sure to stay in safeboot mode upon rebooting.
5)
Update your Operating System (Windows),
AntiVirus, Firewall, AntiSpyWare ...
and Run a full system scan with your antivirus program (first them only), removing any entries the virus has created.6) Reboot back into regular mode.
(a) Click Start.
(b) Click Run.
(c) Type msconfig Click Ok.
(d) On general tab tick normal start up.
(e) Click Apply, click ok.
Optional: Click startup tab and uncheck safe mode if it is there. This may stop the messege you recieve when rebooting back into normal mode.
Note: Or you can reboot back into normal mode by rebooting and when it ask's select normal mode.
7) In regular startup mode run your antivirus again.
A) Remove the virus if one is still detected.
Note: Virus's can create reg key's. You will need to find your paticular virus on the net and read what reg key's you can safely delete. this is optional and last choice if virus isn't removed entirely.
8 ) Turn system restore back on once you have cleaned your system of the virus.
(a) Right click mycomputer.
(b) Click properties.
(c) Click system restore tab.
(d) Uncheck disable system restore.
(e) Click apply, click ok.
P.S.
If this doesn't help you, start your own topic at ">>> PC Help Center !!! <<<" with included all possible (infection) details.
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