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Author Topic: PPTX upload process failed  (Read 1566 times)

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OisinRiley

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PPTX upload process failed
« on: 14. July 2016., 12:12:02 »
I'm actually using office automation on Win7 64-bit with PowerPoint to manipulate PowerPoint presentations.   A PPTX was uploaded from the internet and the process failed.  I opened the PPTX directly with PowerPoint and got the error "PowerPoint found a problem with content" and asked if I wanted to repair.  I said yes, saved it as another PPTX, and everything was ok.  This happens only with this one file.

I've unchecked all the protected view settings in the trust center, set my computer to authentication and impersonation to connect and identify, enabled macros and Active X controls, added the upload path to trusted settings, right-clicked the PPTX, properties, but there is no "unblock" to unblock.   Nothing has fixed the issue.
What else can I check or is this just a bad PPTX since it's the only one we've found like this?

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PPTX upload process failed
« on: 14. July 2016., 12:12:02 »
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A41202813GMAIL

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PPTX.
« Reply #1 on: 14. July 2016., 15:21:11 »
There Are A Lot Of OnLine Free File Format Converters.

I Would:

- Convert That PPTX ( A ) To A New File With Old Format PPT ( B ),

- Test ( B ), And,

- If It Works, Convert ( B ) Back To A New ( A ).

Nothing To Lose.

Good Luck.

---

kimmo_melasniemi

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Re: PPTX upload process failed
« Reply #2 on: 20. July 2016., 16:14:32 »
Did you manipulate the XML of this particular presentation with code? Open XML is very unforgiving and even tiny mistakes will give that error message.
You should also consider that it's just a corrupt file though complex tables can cause errors.
You may have to restore the file back. For this purpose you can use PowerPoint Recovery Toolbox. You will be able to recover the file. Since it happened only with this file, I would assume that the problem is not in the program or server. http://www.oemailrecovery.com/powerpoint_recovery.html

kimmo_melasniemi

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Re: PPTX upload process failed
« Reply #3 on: 20. July 2016., 16:16:19 »
Visit this great source for additional information. Maybe will find something useful in that issue.
http://forums.techguy.org/business-applications/1129888-powerpoint-file-crashes-powerpoint-upon.html


OisinRiley

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Re: PPTX upload process failed
« Reply #4 on: 21. July 2016., 22:33:44 »
Thank you all for your advice! The issue has been resolved.

 

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