Topic: Programs for Remote Assist?!

[mindfrost82]

I just started using LogMeIn and it seems to work pretty well.  I haven't tried it through firewalls/routers though.  That's the biggest problem I have with any VNC client.  If I try to help home users out, they usually don't know their IP address for me to get to them, muchless how to forward a port.

[dave]

teamviewer is the best

[oniasiu]

I have never used remote assistant but I have used a proxy to spare login on my friends computer. It was an altered windows to allow multiple users on at the same time. That is probably the closest I have come to remote desktop.

[F3RL]

I just started using LogMeIn and it seems to work pretty well.  I haven't tried it through firewalls/routers though.  That's the biggest problem I have with any VNC client.  If I try to help home users out, they usually don't know their IP address for me to get to them, muchless how to forward a port.

yep, It gets quite technical when it comes to using VNCs or similar products behind the NAT environment. but after setting some tweaks on port forwarding it's all sweat.

[workingmanbh]

i prefer to use vnc and openvpn together.

[hazedaze]

Ive used dameware and tight vnc in the past but with all the prot forwarding and rpouting tables you need to configure I gave up using these tools as they were only ever used every now adn then

[smoothie]

I use webex at work.