Topic: problem with windows live messanger MSN, conflict with DEP

[arturo]

I had problems with my Live MSN. I re-installed and now it is telling me that has a conflict with DEP. I tried to add it to DEP list but it doesn´t allow me. So I can´t use Live MSN.

[Samker]

Hi Arturo.

Welcome to SCF Community!

We will do our best to help you and We will start with checking did your PC is still infected?

Now, you will need to follow my instruction, so we can do that in a short time:

1. Please provide us all possible details related to yours problems.

2. Run Kaspersky Online AntiVirus Scan: http://scforum.info/index.php/topic,734.0.html

3. Download & run HijackThis: http://scforum.info/index.php/topic,785.0.html

4. Provide us logs from HijackThis & Kaspersky Online Scan


I'll be waiting yours reply (with logs).

bye,

Samker