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Author Topic: Can't Delete Trojan Virus - Help!  (Read 2006 times)

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MetalHeader

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Can't Delete Trojan Virus - Help!
« on: 16. February 2018., 20:51:34 »
Greetings.
I've just installed Norton Antivirus 2005 on my new custom PC. Apparently though, I downloaded a virus before I had this software. Norton keeps finding the virus but cannot delete it. I tried the manual process - went to msconfig, safemode, explored out to the infected file and tried to delete it, and no such luck.

How do I get rid of this thing? Norton keeps giving me the message that it exists. It's a 'download.trojan', and it's in:
C:\WINDOWS\SYSTEM32\KE32PC8GNDE.dll
I have no idea how to proceed. Appreciate the help.....

Here's my system info:
Windows XP Home
AMD 64 3000
1 Gig Ram
60 Gig HD
160 Gig HD
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Can't Delete Trojan Virus - Help!
« on: 16. February 2018., 20:51:34 »
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jheysen

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Re: Can't Delete Trojan Virus - Help!
« Reply #1 on: 17. February 2018., 13:52:24 »
As things stand, you'll have to try luck with an AV booteable ISO. If I remember correctly Avast and Bitdefender had ones

kubik67

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Re: Can't Delete Trojan Virus - Help!
« Reply #2 on: 17. February 2018., 19:21:23 »

grr

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Re: Can't Delete Trojan Virus - Help!
« Reply #3 on: 18. February 2018., 16:21:00 »
I suggest you follow the steps in the post below and ask for help
https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

Whiskeyman

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Re: Can't Delete Trojan Virus - Help!
« Reply #4 on: 18. February 2018., 18:39:59 »
Using such an outdated av product, may I suggest the following... The Security Tango. Follow the steps to the appropriate "dance"...
I'm willing to bet that it works for you..

http://securitytango.com/   :thumbsup: :up:
it seems that lately everything I say gets piped to /dev/null

kubik67

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Re: Can't Delete Trojan Virus - Help!
« Reply #5 on: 11. March 2018., 20:52:58 »
AVZ 4.46

AVZ antivirus utility for advanced users, the primary task of the program is to detect and remove spyware and Trojans
https://www.comss.ru/page.php?id=87

Fintech

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Re: Can't Delete Trojan Virus - Help!
« Reply #6 on: 12. March 2018., 00:29:07 »
you could look at this link:
https://www.itechtics.com/rescue-disc-virus-scan/
I think some of those can hel you... :thumbsup:

And first of all, give up already from Windows XP's.
 
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AndrePolo

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Re: Can't Delete Trojan Virus - Help!
« Reply #7 on: 29. March 2018., 14:17:28 »
and my Trojan virus got wound up after I downloaded a popular toy. Help, takes up almost all the memory. the laptop just turns off and everything ...

 

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