It's look like there isn't anything from AVG.
Before downloading Kaspersky AV let we try something else: 1. Please print these instructions as they will be needed later when Internet access is not available.
2. Save these instructions in word or notepad to the desktop where they can be easily found.
3. Download Vundo Fix and save it to your desktop:
http://www.atribune.org/ccount/click.php?id=4 4. When it has completed downloading, double-click VundoFix.exe to run it.
5. Click the Scan for Vundo button.
6. Once it's done scanning, click the Remove Vundo button.
7. You will now receive a prompt asking if you want to remove the files, click the YES button. Once you click yes, your desktop will go blank as it starts removing Vundo.
8. When completed, it will prompt that it will shutdown your computer, click the OK button.
9. When the computer has shutdown, turn your computer back on.
Now try to install Kaspersky AV and follow my earlier instruction, if you are still having a problem then please perform the following steps:Note: This step should only be used if the instructions in the previous steps did not help. 1. Download VirtumundoBegone and save it to your desktop:
http://secured2k.home.comcast.net/tools/VirtumundoBeGone.exe 2. Now reboot into Safe Mode.
1. This can be done tapping the F8 key as soon as you start your computer
2. You will be brought to a menu where you can choose to boot into safe mode.
3. Select safe mode with networking using your arrow keys on the keyboard and then press enter.
4. When you computer reaches the desktop make sure you log in as the same user which you had performed the previous steps,
3. Once you are logged into safe mode, double-click VirtumundoBeGone.exe file you just downloaded and follow the instructions.
4. Exit when it has finished, and reboot back to normal mode.
Now try again to install and run scan with Kaspersky AV... finaly in any case please provide me new HJT and Kaspersky Online Scan logs.
Regards,
S.
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