So i installed a remote keylogger on a target computer, but it arbitrarily stopped recording data. It has nothing to do with my particular subscription, as I already contacted the help chatline to which my product belongs... However, I'd been asked if the user of the target computer recently started using a beta of the browser that was normally used. The helpline preceeded to tell me that this would affect data recording due to the fact that keylogger software is not smart to beta surfing since betas are incomplete versions, particularly the new firefox beta which i suspect the target computer VERY WELL MAY HAVE installed.
Now, my question is.. Is it known that the new firefox beta successfully can surpass a keylogger?
I mean like, this keylogger is essentially undetectable.. not under control panel, it won't show up on virus scans etc..
please help me out!