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Author Topic: Problem with uninstalling Mcafee Enterprise VirusScan 8.7i  (Read 9812 times)

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Samker

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Re: How to manually remove McAfee VirusScan Enterprise
« Reply #10 on: 02. February 2015., 20:03:57 »
Pal, here you have detailed instructions on how to manually remove VirusScan Enterprise 8.7i: https://kc.mcafee.com/corporate/index?page=content&id=KB59996&actp=null&viewlocale=en_US&showDraft=false&platinum_status=false&locale=en_US

Don't overlook this option for removing via "msiexec.exe": https://kc.mcafee.com/corporate/index?page=content&id=KB52648

*provided by Fintech :thumbsup:

---

However, my recommendation is to you try (before) all other solutions for "automatic" uninstallation... for example:

- try to install VSE 8.7 again, after that go to Control Panel and follow my instructions for removing from previous post

- run McAfee Virtual Technician and follow instructions: http://www.mcafee.com/us/downloads/free-tools/virtual-technician.aspx




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Re: How to manually remove McAfee VirusScan Enterprise
« Reply #10 on: 02. February 2015., 20:03:57 »
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jheysen

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Re: Problem with uninstalling Mcafee Enterprise VirusScan 8.7i
« Reply #11 on: 03. February 2015., 18:41:53 »
Usually with VSE, you need to un-install it via the same way you installed it. (ie, if you installed it via ePO, you need to uninstall it via ePO...)

Fintech

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Re: Problem with uninstalling Mcafee Enterprise VirusScan 8.7i
« Reply #12 on: 04. February 2015., 09:43:19 »
Usually with VSE, you need to un-install it via the same way you installed it. (ie, if you installed it via ePO, you need to uninstall it via ePO...)
I think that @jheysen is perfectly Right in this situation...  :thumbsup:
Perhaps reinstallation of the program offers also repair and removal alternatives! It supports also to try.  :bih:
Then run McAfee Virtual Technician and follow instructions!- run McAfee Virtual Technician and follow instructions - See more at: http://scforum.info/index.php?topic=9624.new#new- run McAfee Virtual Technician and follow instructions - See more at: http://scforum.info/index.php?topic=9624.new#new

BGM

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Re: Problem with uninstalling Mcafee Enterprise VirusScan 8.7i
« Reply #13 on: 07. February 2015., 14:58:48 »
Thanks to everyone for the comments and help.  Finally was able to " wake up the Mcafee Enterprise group" and they do admit that the enterprise products are difficult to remove.  One would think that they would make it easier to " legally " remove an Enterprise product so that one of their small business/retail products can be installed.  Yes there is a Mcafee Tech note on " manual removal " however that requires many registry edits that could lead to even more issues if not real careful and skilled !  Here is the correct way to remove Mcafee Enterprise VirusScan V8.X
1) run the windows uninstall for that product under administrative account... reboot
2) run setup--Rip--Ma.4.x.exe  ...reboot
3) run setup--Rip--VSE.8.x.exe ... reboot
All Mcafee Rip ( rippers ) will complete by noting that a log has been created and was successful.
That's the real way to fully clean off all the registry and files on your computer.
I have highly suggested to Mcafee Management that they make sure the small business/retail tech support folks know how to remove the enterprise tools.   :up:

devnullius

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Re: Problem with uninstalling Mcafee Enterprise VirusScan 8.7i
« Reply #14 on: 16. February 2015., 11:37:20 »
McAfee.... Sigh!  ;)
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gicc chan

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Re: Problem with uninstalling Mcafee Enterprise VirusScan 8.7i
« Reply #15 on: 29. September 2016., 14:37:45 »
I think you can reinstall VirusScan to overwrite the orginal , then remove the app from add and remove program.

 

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